Privacy Notice 

 

Below, we provide additional information regarding our general data protection practices concerning the processing of your personal data on our website. 

 

 

 

 

I. Name and address of the data controller 

 

 

The data controller for the purposes of the GDPR and other data protection regulations is: 

 

 

Volateq GmbH 

 

Mühlenhof 7-9 

 

40721 Hilden 

 

Tel.: +49 2103 9298106 

 

E-Mail: [email protected] 

 

Website: www.volateq.de  

 

 

 

 

 

II. Contact details of the data protection officer 

 

 

You can contact our data protection officer as follows: 

 

 

Volateq GmbH

 

Mühlenhof 7-9

 

40721 Hilden

 

Tel.: +49 2103 9298106

 

E-Mail: [email protected]

 

Website: www.volateq.de  

 

 

 

 

 

 

III. Use of the Website 

 

 

1. Description and scope of data processing 

 

 

When you visit our website, our system automatically collects certain log data and information from the device you use to access the site (commonly referred to as “server log files”). This data is collected temporarily and remains anonymous. 

 

 

The following data may be collected 

 

 

  • The type and version of browser used; 
  • The user’s operating system; 
  • The user’s Internet service provider; 
  • The user’s IP address; 
  • Date and time of access; 
  • Pages visited on our site; 
  • The website from which the user’s system linked to our site; 
  • The website that the user’s system then visits. 
  • This information is stored in the log files of our system. It is not combined with other personal information. 

 

 

2. Legal basis and purpose of data processing 

 

 

The processing of this log data is based on Article 6 para. 1 lit. f) GDPR. The primary purpose of collecting and temporarily storing this data is to ensure the functionality of our website. In addition, the data is used for statistical analysis and to improve the quality, stability and security of the connection to our website. The temporary storage of the IP address is necessary to facilitate the delivery of the website to your device. This information is not used for marketing purposes. 

 

 

3. Retention period and data subject rights 

 

 

Your personal data will only be kept for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Data collected for the purpose of providing access to the Website will be deleted at the end of each session. Log file data is deleted after a maximum of one month. 

 

 

The collection of data to provide the Website and the storage of data in log files are essential to the operation of the Website. However, users have the right to object to this processing at any time. 

 

 



IV. Contact form and e-mail communication  

 

 

1. Description and scope of data processing 

 

 

Our website contains a contact form that allows you to contact us electronically. If you choose to use this option, the information you provide in the form (such as your name and e-mail address) will be transmitted to our customer relationship management (CRM) system and securely stored to us and stored. Your consent to the processing of this information will be obtained during the submission process and you will be informed of this Privacy Policy. 

 

 

Alternatively, you may contact us using the e-mail addresses provided on our website. In this case, any personal data submitted with your e-mail will also be stored. 

 

 

2. Legal basis and purpose of data processing 

 

 

The legal basis for the processing of data entered in the contact form is Article 6 para. 1 lit. a) GDPR, provided that the user has given his or her consent. For data transmitted by e-mail, the legal basis is Article 6 para. 1 lit. f) GDPR. If the purpose of the e-mail communication is to initiate or perform a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b) GDPR. Your personal data will only be processed for the purpose of processing the request communicated in your message and, if necessary, for further correspondence with you. 

 

 

3. Retention period and data subject rights 

 

 

Your personal data will only be kept for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law. In the case of personal data provided via the contact form or sent by e-mail, this data will be deleted once the relevant conversation with the user has been concluded. A conversation is considered closed when it is clear from the circumstances that the matter in question has been fully resolved. 

 

 

You have the right to object to the storage of your personal data at any time by contacting us by e-mail. Please note that in such cases we will not be able to continue the conversation. 

 

 

 

 

 

 

V. Use of social and professional networks 

 

 

We maintain an active presence on various social and professional networks to facilitate communication and information exchange with our (potential) customers. 

 

 

Our company has a presence on the following social/professional networks:

 

 

 

  • LinkedIn Ireland Unlimited Company – Dublin, Ireland  
  • New Work SE (XING) – Hamburg, Germany  

 

If you engage with our LinkedIn or XING business profiles (e.g. by commenting, posting, liking, etc.), your personal information, such as your name or profile picture, may be publicly visible. Please note, however, that we do not have comprehensive control over how your personal information is processed by these platforms, which are jointly responsible for managing their respective networks. Therefore, we are unable to provide detailed or binding information about the specific purposes and extent of data processing conducted by these companies. 

 

 

For further details on how these platforms handle your personal data, including your options for objection and deletion, please refer to the respective privacy policies of these network providers:

 

 

 

The processing of data relating to your interactions with our social/professional network profiles is based on our legitimate interest under Art. 6 para. 1 lit. f) GDPR. If your interaction with us is for the purpose of entering into a contractual relationship, the additional legal basis for processing your data is Art. 6 para. 1 lit. b) GDPR. 

 

 

 

 

 

 

VI. Links to other websites  

 

 

Our website contains links to external websites operated by other companies for your information. 

 

 

Please be aware that if you follow these links, this Privacy Policy no longer applies to the processing of your personal data by these external companies. Each linked website operates under its own privacy policy or notice, which we encourage you to review carefully when you visit them. 

 

 

 

 

 

VII. Use of cookies 

 

 

1. Description and scope of data processing 

 

 

Our website uses cookies to enhance your experience and improve our services. Cookies are small text files that are stored by your browser on your device’s hard drive and allow certain information to be sent back to the website that set the cookie. Cookies are not harmful to your computer; they cannot run programs or deliver viruses. Their primary function is to make our site more user-friendly, effective and convenient. Cookies can store information that helps recognize your device. However, in many cases, cookies only contain information about specific settings that are not personally identifiable. Cookies do not directly identify users. 

 

 

The following types of information may be stored and transmitted by cookies

 

 

  • Language settings
  • Login information 
  • Your cookie preferences (accept/reject) 
  • Search terms
  • Other information necessary to operate the site 

 

The data collected through these cookies is pseudonymized using technical measures and is not combined with other personal data of the user. 

 

 

In addition, we use cookies that allow us to analyze how users interact with our website. These analytical cookies may store and transmit the following information 

 

 

  • User behavior on our site
  • Other information used for marketing purposes 

 

When you first visit our site, an informational banner will notify you of our use of analytical cookies and direct you to this Privacy Policy. The banner also provides instructions on how to prevent cookies from being stored by adjusting your browser settings. 

 

 

 

2. Legal basis and purpose of data processing 

 

 

The legal basis for the processing of personal data using technically necessary cookies is § 25 para. 2 TTDSG in conjunction with Art. 6 para. 1) lit. f) GDPR. These cookies are essential to facilitate the use of our website. Some functionalities of our website require the use of cookies to ensure that your browser is recognized even after navigating between pages. The information collected through these necessary cookies is not used to create user profiles. 

 

 

The legal basis for the processing of personal data through non-essential cookies (such as analytical cookies) is § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a) GDPR. These cookies are used to improve the quality of our website and its content. Analytical cookies give us insight into how our website is used so that we can continually optimize our services. 

 

 

 

3. Retention period and data subject rights 

 

 

You have the right to withdraw your consent to the use of cookies at any time by clicking on the appropriate button at the bottom left of the website. 

 

 

Cookies are stored on your device and sent from there to our website. As a user, you have full control over the use of cookies. You can disable or limit the transmission of cookies by adjusting your browser settings. Cookies that have already been set can be deleted at any time, either manually or automatically. Please note that disabling cookies may result in reduced functionality of the website. 

 

 

 

 

 

 

VIII. Plugins and tools 

 

 

When using certain plugins and tools provided by third party service providers, personal data may be transferred to servers located in countries outside the European Union (EU), such as the United States. This data processing is done solely for the purpose of fulfilling contractual and business obligations and maintaining our business relationship with you. The legal basis for this data processing is Art. 6 para.1 lit. b) or f) GDPR, in conjunction with Art. 44 et seq. GDPR. 

 

 

The European Union recognizes, through adequacy decisions, that some non-EU countries have data protection standards comparable to those in the EU. However, some third countries to which personal data may be transferred may not have a uniformly high level of data protection due to inadequate legislation. In such cases, we ensure that adequate data protection measures are in place. This may be achieved through mechanisms such as binding corporate rules, the European Commission’s standard contractual clauses for the protection of personal data pursuant to Art. 46 para. 1 and 2 lit. c) GDPR, certifications, or adherence to recognized codes of conduct. 

 

 

We use the following plugins and tools on our site: 

 

 

 

1. Google Analytics 

 

 

a. Description and scope of data processing 

 

 

 

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to help us analyze how users interact with our site. 

 

 

Google Analytics places a cookie on your device. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will truncate your IP address within the member states of the European Union (EU) or other states that are party to the Agreement on the European Economic Area (EEA) before transmitting it. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA, where it will be truncated. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google will not associate the IP address transmitted by your browser with any other data held by Google. 

 

 

b. Legal basis and purpose of data processing 

 

 

The legal basis for processing users’ personal data via Google Analytics is the user’s consent in accordance with Article 6 para. 1 lit. a) GDPR. By analyzing user behavior on our website, we are able to gain valuable insights into how different components of our website are used. This information helps us to improve our website and enhance the user experience, which constitutes our legitimate interest under Article 6 para. 1 lit. f) GDPR. Anonymization of IP addresses ensures that users’ privacy rights are adequately protected. 

 

 

c. Retention period and rights of data subjects 

 

 

Your personal information will be kept for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. 

 

 

You have the right to withdraw your consent at any time by clicking on the appropriate button at the bottom left of the website. Please note that withdrawing your consent does not affect the lawfulness of the data processing based on your consent prior to its withdrawal. In addition, you can prevent the collection and processing of your data by Google Analytics by adjusting your browser settings to refuse cookies from third parties, enabling the “Do Not Track” function in your browser, disabling the execution of scripts or installing a script blocker in your browser. 

 

 

You may also prevent Google from collecting and processing the information generated by the cookie about your use of this website (including your IP address) by downloading and installing the browser plug-in available from the following link:

 

 

 

http://tools.google.com/dlpage/gaoptout?hl=de 

 

 

For more information about Google’s terms of service and privacy practices, please visit the following links

 

 

 

https://www.google.com/analytics/terms/de.html 

 

 

https://policies.google.com/?hl=de 

 

 

 

 

 

2. Google Tag Manager 

 

 

a. Description and scope of data processing 

 

 

We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Google Tag Manager makes it possible to manage tags from Google services and third parties and to bundle them in an online presence. Tags are small pieces of code on an online site that can be used to measure traffic and behavior, track the effectiveness of online advertising and social channels, perform remarketing and targeting, and test and optimize online sites, among other things. When a user visits the site, the current tag configuration is sent to the user’s browser. It contains instructions on which tags to trigger. The Google Tag Manager ensures that additional tags are triggered, which in turn can collect data. For more information, please see the sections of this Privacy Policy that address the use of those services. Google Tag Manager does not have access to this information. 

 

 

b. Legal basis and purpose of data processing 

 

 

The legal basis for the use of marketing cookies is generally Art. 6 para. 1 lit. a) GDPR. The purpose of the processing of personal data is the aggregated and clear management and efficient integration of third-party services. 

 

 

c. Retention period and rights of data subjects 

 

 

Your personal data will be kept for as long as necessary for the purposes described in this Privacy Policy or as required by law. 

 

 

You may withdraw your consent at any time by clicking on the button at the bottom left of the Site. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. You can also prevent the collection and processing of your personal data by refusing to allow third parties to place cookies on your computer, by using the “do not track” function of a supporting browser, by disabling the execution of script code in your browser or by installing a script blocker in your browser. 

 

 

You can also opt out of Google’s use of your personal information by clicking on the following link:

 

 

 

https://adssettings.google.de 

 

 

For more information about Google’s terms of service and privacy practices, please visit the following links:

 

 

 

https://www.google.com/analytics/terms/de.html 

 

 

https://policies.google.com/?hl=de 

 

 

 

 

3. Zoho 

 

 

a. Description and scope of data processing 

 

 

We use Zoho CRM on our website, a customer relationship management (CRM) software designed to manage sales, marketing and support processes. The provider of this service is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, the Netherlands. 

 

 

Zoho CRM allows us to efficiently manage existing and potential customer relationships, organize sales activities, and streamline communication processes. It also allows us to analyze and optimize our customer-related processes. The data related to our customers is stored on the Zoho CRM servers. 

 

 

For more detailed information about Zoho’s privacy practices, please see their privacy policy, which is available at the following link:

 

 

 

https://www.zoho.com/de/privacy.html  

 

 

 

b. Legal basis and purpose of data processing 

 

 

The use of Zoho CRM is based on Article 6 para. 1 lit. f) GDPR, which reflects our legitimate interest in effective customer management and communication. If you have given your explicit consent, the processing is based on Article 6 para. 1 lit. a) GDPR and § 25 para. 1 TTDSG, in particular if the consent includes the storage of cookies or access to information on your device (e.g. device fingerprinting) in the sense of the TTDSG. You may withdraw your consent at any time. 

 

 

Any transfer of data to countries outside the European Union will be in accordance with the standard contractual clauses adopted by the European Commission to ensure an adequate level of data protection. 

 

 

 

c. Retention period and rights of data subjects 

 

 

Your personal data will only be kept for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. 

 

 

You have the right to withdraw your consent to data processing at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal. In addition, you have the right to object to the storage of your personal data at any time by contacting us by e-mail. 

 

 

In addition, you can prevent the collection and processing of your personal data by adjusting your browser settings to reject third-party cookies, enabling the “Do Not Track” function in supported browsers, disabling the execution of script code, or installing a script blocker in your browser. 

 

 

 

 

4. Godaddy 

 

 

a. Description and scope of data processing 

 

 

This website is hosted by our third-party service provider, GoDaddy Operating Company LLC, located at 2155 E Warner Rd, Tempe, AZ 85284, USA. As our hosting provider, GoDaddy stores the personal information collected on this website on its servers. This information may include IP addresses, contact requests, metadata, communication data, contract data, contact information, names, site access logs, and other data generated through the use of our website. 

 

 

GoDaddy is certified under the EU-US Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States that ensures that European privacy standards are upheld when data is processed in the United States. Companies certified under the DPF agree to comply with these privacy standards. 

 

 

For more information about DPF certification, please visit:

 

 

 

https://www.dataprivacyframework.gov/list  

 

 

 

b. Legal basis and purpose of data processing 

 

 

Contracting the hosting provider is necessary to fulfill our contractual obligations to interested parties and customers (Article 6 para. 1 lit. b) GDPR) and to ensure the secure, fast and efficient provision of our online services by a professional provider (Article 6 para. 1 lit. f) GDPR). 

 

 

If consent has been given, the processing is based solely on Article 6 para. 1 lit. a) GDPR and § 25 para. 1 TTDSG, in particular if the consent includes the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) in accordance with the TTDSG. This consent may be revoked at any time. 

 

 

c. Retention period and rights of data subjects 

 

 

Your personal data will only be kept for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. 

 

 

You have the right to withdraw your consent to data processing at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal. In addition, you have the right to object to the storage of your personal data at any time by contacting us by email. 

 

 

In addition, you can prevent the collection and processing of your personal data by adjusting your browser settings to reject third-party cookies, enabling the “Do Not Track” function in supported browsers, disabling the execution of scripts, or installing a script blocker in your browser. 

 

 

 

5. CookieYes 

 

 

a. Description and scope of data processing 

 

 

We use the CookieYes content management platform provided by CookieYes Ltd, 3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom. CookieYes enables us to obtain, manage and document user consent to data processing in accordance with legal requirements. When you visit our website, a connection is established with the CookieYes servers to request your consent and provide further information regarding the use of cookies. To facilitate this, CookieYes will place cookies on your device and log data will be collected. This data is processed within the European Economic Area (EEA). 

 

 

For more information about CookieYes’ data processing practices, please refer to its privacy policy:

 

 

 

https://www.cookieyes.com/privacy-policy 

 

 

 

b. Legal basis and purpose of data processing 

 

 

The legal basis for this processing is our legal obligation to obtain and document your consent, as set out in Article 6 para. 1 lit. c) and Article 7 para. 1 GDPR. The processing is necessary to ensure that we obtain the legally required consents for the use of cookies, manage those consents, and document them in a manner that complies with legal standards. 

 

 

 

c. Retention period and rights of data subjects 

 

 

Your personal data will only be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. 

 

 

You have the right to withdraw your consent to data processing at any time. Please note that the withdrawal of your consent does not affect the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. In addition, you have the right to object to the storage of your personal data at any time by contacting us by e-mail. 

 

 

In addition, you can prevent the collection and processing of your personal data by adjusting your browser settings to reject third-party cookies, enabling the “Do Not Track” function in supported browsers, disabling the execution of scripts, or installing a script blocker in your browser. 

 

 

 

 

 

Last updated: October 2024