FAQ

To set up a new digital twin of a solar power plant in the Volateq Web App, we first need some information about your plant (PV and CSP). Once your solar plant is saved as a digital twin in the Volateq Web App, you can use the flight plan management to create flight plans for any point in time. 
Flight plans and flight routes are sent from the Volateq Web Portal directly to your DJI Flight Hub account or synchronised with our own Android app on the controller.
On site, a drone pilot sets up the drone and starts the flight routes provided by Volateq at the push of a button. In larger areas, the drone returns to the pilot every 20 – 35 minutes (depending on the drone model) for a battery change.

After the flight, the pilot uploads the image/video data to the Volateq portal. Volateq’s software then extracts valuable insights from the image data within 24 – 48 hours.

These inspection results are accessible in the Volateq Web App for all users you specify.

Volateq’s inspection service is based on innovative image analyses. Our AI-powered algorithms analyse and interpret infrared and visual images of your solar installation taken during a drone flight. The state-of-the-art Volateq thermography method was developed by our own solar and data scientists and the soiling analysis was developed in collaboration with the German Aerospace Centre (DLR).

Access to the Volateq Web App and your data is MFA-secured and complies with the strictest security standards to prevent misuse. There you will not only find the data of your last inspection, but also the entire history of all analyses of your solar system.

If you have used another inspection service in the past, it is possible to import previous thermography data into the Volateq Web App.

You can access the Volateq Web App at the top of of our website or directly here.

No, no additional download is required. The Volateq Web App is a web application.
For locations with unstable internet, the data can also be made available offline when you move around the power plant with a mobile device to carry out corrective measures or check results.

With Volateq, you can either use your own drone or hire a third-party provider to capture your inspection data whenever you need it. If you decide to fly yourself, we also provide the flight routes for your solar field.

You can use standard off-the-shelf drones. Our customers find that the DJI Mavic 3T works perfectly and is easy to use.

The current list of compatible drone models can be found here:

Compatible drone models

Drone flights are very easy to perform and can be carried out by anyone who fulfils the legal requirements.
In Europe, this is the case in most cases (MTOW < 1kg, no CTR) with the small EU drone licence (C1 certificate, category A1), which you can obtain online in just 2 hours. You must also ensure that you have liability insurance. In any case, the responsibility for the safe execution of the flights lies with you, the pilot.

We operate worldwide and can help you obtain your pilot’s licence in most countries around the world – just contact us.

Yes, you can. The Volateq Web App also has an offline mode. Note: Start the offline mode beforehand in the office/control room while you have a good internet connection. You can then access all results and add observations such as photos, edits and comments. Go back online later after you have finished the round on the solar field and you will find that everything is synchronised.